Are You Brand Loyal?

So, are you?  Brand loyal, I mean.

When you go grocery shopping do you tend to pick items that are brand specific?  If you love Kraft products, will you choose Kraft even if other products are comparable in quality and pricing?  How about with your car?  Are you a Ford person…or maybe a Toyota lover?  Just how important are brands to you?

Hot Water 911 knows that some of you are fiercely loyal to the brand of water heater you have.  You know that when it is time to change your water heater, you will remain loyal to the brand that has been so good to you.  We understand and support that.  We repair and maintain every brand of water heater available and, while the outcome is the same…hot water…the nuances may be vastly different and it is those nuances that create brand loyalty.  Maybe it is about the company’s amazing customer service.  Maybe it is about the low maintenance required.  Maybe it is the same brand your parents had in their house when you were growing up.  Maybe it is because a particular company promotes green technology.  Whatever the reason for your loyalty, we not only support you in your conviction but we commend you. Customer loyalty is the best testimonial ever.  So, when it comes time to replace your water heater…the water heater that consistently provided hot water for your baby’s baths, that never failed you when your toddler had croup and you needed to run the shower for relief-giving steam, that warmed your frosty hands at the kitchen sink when you came in from the cold…we will never talk you out of your undying faith in the brand you love.  Because Hot Water 911 services so many wonderful brands, we are brand loyal too…we are brand loyal to our customers.  When you tell us the brand you love, we listen.