HOT WATER 911 IS HERE FOR YOU
AND
WE ARE BETTER THAN EVER!!
TheHot Water 911team is honored to be the go-to service agents for such highly regarded water heater manufacturers as AO Smith, Rheem, Bradford White, HTP and PVIand many more. And that means that when your water heater isn't working properly, you can count on Hot Water 911's experienced technicians to diagnose and repair the problem no matter who is the manufacturer of your water heater..
Hot Water 911 is also the certified warranty repair service agent for most water heater manufacturers. So, if you think that your water heater is under warranty and it isn't working, give us a call. We can guide you through the process to determine if, in fact, your water heater is under warranty. But, if you want to try to figure out the age of your water heater yourself, the International Association of Certified Home Inspectors has put together a comprehensive chart on how to determine your water heater's age. You can find that chart here!
When it comes to water heater warranty issues and parts warranty issues, Hot Water 911 has two gurus that we turn to. Our Operations Manager, Greg Kuby and our Warehouse Manager, Bob Hedberg are both incredibly knowledgeable about parts and warranty issues. So when you just aren't sure about how old your water heater is, send Greg or Bob and email and they will be happy to help you!
Hot Water 911owner, Tony Scimeca, loves what he does. He's been doing it for over 38 years with no plans on stopping. He likes to say that he comes to work to have fun.
And right now, he is as excited as a kid on his birthday. Our Parts Department is growing by leaps and bounds. It's growing so fast that Tony put on his tool belt this week to build additional shelving for Bob, our Warehouse Manager. The saw dust was flying, hammers pounding and drills whirring as Tony worked feverishly to get the Parts Department ready for additional water heater parts that are available for YOU.
If you need a part for your water heater or a water heater that you are working on, chances are Hot Water 911 has the part that you need. And, when our technicians are dispatched to your home or place of business to repair your water heater, chances are that they have exactly the part or parts that your water heater needs. No more waiting for a part to be ordered and a second (or third) visit.
How awesome is THAT?
So, more shelves means more parts for your water heater. As Tony likes to say....
"Breathe easy. Help is on the way!"
If you have water heater related questions, Tony is always up for a conversation. You can reach Tony on his cell at 815-404-7083 or email him attony@hotwater911.com
Your water heater emergency is our 911!
DID YOU KNOW?
HOT WATER 911 HAS A FABULOUS DISPATCH COORDINATOR
You talk to her when you call Hot Water 911 for service for your water heater and you've probably been impressed with her kindness and her patience so we thought you should officially "meet" our Dispatch Coordinator, Krista Gillespie.
Krista puts the "customer" back in customer service. Her calm and friendly demeanor has a way of soothing frantic customers when their water heater isn't working. She magically finds ways to get you on our crazy busy schedule so that you have hot water sooner rather than later. Krista is a gift to the Hot Water 911 team and we are incredibly grateful. Her infectious smile can be heard over the phone.
A huge Cubs fan, Krista lives on the Northwest side of Chicago with her husband, a Chicago Police Department Detective and her two sons. If you have questions for Krista, or you just want to say "hi", you can email her or call her at 773-774-6000 ext. 10.
HOT WATER 911 WE HAVE SOME HOT NEWS
WE HAVE SOME HOT NEWS!
IS HERE FOR YOU
AND
WE ARE BETTER THAN EVER!!
Hot Water 911 is also the certified warranty repair service agent for most water heater manufacturers. So, if you think that your water heater is under warranty and it isn't working, give us a call. We can guide you through the process to determine if, in fact, your water heater is under warranty. But, if you want to try to figure out the age of your water heater yourself, the International Association of Certified Home Inspectors has put together a comprehensive chart on how to determine your water heater's age. You can find that chart here!
When it comes to water heater warranty issues and parts warranty issues, Hot Water 911 has two gurus that we turn to. Our Operations Manager, Greg Kuby and our Warehouse Manager, Bob Hedberg are both incredibly knowledgeable about parts and warranty issues. So when you just aren't sure about how old your water heater is, send Greg or Bob and email and they will be happy to help you!
And right now, he is as excited as a kid on his birthday. Our Parts Department is growing by leaps and bounds. It's growing so fast that Tony put on his tool belt this week to build additional shelving for Bob, our Warehouse Manager. The saw dust was flying, hammers pounding and drills whirring as Tony worked feverishly to get the Parts Department ready for additional water heater parts that are available for YOU.
If you need a part for your water heater or a water heater that you are working on, chances are Hot Water 911 has the part that you need. And, when our technicians are dispatched to your home or place of business to repair your water heater, chances are that they have exactly the part or parts that your water heater needs. No more waiting for a part to be ordered and a second (or third) visit.
How awesome is THAT?
So, more shelves means more parts for your water heater. As Tony likes to say....
"Breathe easy. Help is on the way!"
If you have water heater related questions, Tony is always up for a conversation. You can reach Tony on his cell at 815-404-7083 or email him at tony@hotwater911.com
Your water heater emergency is our 911!
You talk to her when you call Hot Water 911 for service for your water heater and you've probably been impressed with her kindness and her patience so we thought you should officially "meet" our Dispatch Coordinator, Krista Gillespie.
Krista puts the "customer" back in customer service. Her calm and friendly demeanor has a way of soothing frantic customers when their water heater isn't working. She magically finds ways to get you on our crazy busy schedule so that you have hot water sooner rather than later. Krista is a gift to the Hot Water 911 team and we are incredibly grateful. Her infectious smile can be heard over the phone.
A huge Cubs fan, Krista lives on the Northwest side of Chicago with her husband, a Chicago Police Department Detective and her two sons. If you have questions for Krista, or you just want to say "hi", you can email her or call her at 773-774-6000 ext. 10.
Our mailing address is:
5723 N. Northwest Highway Chicago, IL 60646
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